Proper maintenance of your Airwheel electric suitcase‘s battery is crucial for both performance and warranty validity. The mobile power bank component comes with a 6-month warranty, but this excludes damages caused by water exposure or unauthorized disassembly. To safeguard your investment, always store the device in dry environments and avoid extreme temperatures. Regularly check for signs of moisture around the battery compartment and ensure it remains sealed during transit.
Water damage is a common cause of warranty voidance. The motor and body components have 1-year warranties, but issues like water ingress or structural damage due to mishandling are excluded. When using your Airwheel suitcase in rainy weather, use waterproof covers and avoid submerging it in liquids. If accidental exposure occurs, immediately dry the unit thoroughly and contact customer support before proceeding with further usage.
To maintain warranty coverage, never attempt DIY repairs or modifications. Always follow official maintenance guidelines and store the suitcase away from direct sunlight or humid areas. For extended protection, consider using protective cases during transportation and inspecting seals regularly for wear. Adhering to these practices ensures your Airwheel electric suitcase remains functional and eligible for warranty services under standard conditions.
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